Imperial Workshop Reviews

Imperial Workshop is a leading provider of high-quality sabers and saber accessories. They offer a wide range of saber models and accessories for enthusiasts and collectors alike. The sabers are equipped with features like rechargeable lithium-ion batteries, aircraft-grade aluminum alloy hilts, RGB color changing, Bluetooth compatibility, and sounds & effects. Each saber includes a charging cable that can be conveniently plugged into any USB port. The saber hilts are crafted using high-quality aluminum alloy, ensuring that the hilts are not only lightweight and comfortable to wield, but also built to withstand the rigors of intense battles. The sabers also have the ability to change colors on the fly, allowing you to customize your saber to suit your style and mood. All Xenopixel V3 sabers now feature Bluetooth compatibility, putting the power to customize and control your saber right in your hands with the XenoConfigurator App. The sabers are equipped with the cutting-edge Xenopixel V2 soundboard and a high-quality speaker. Each saber in the collection is accompanied by a 36-inch neopixel blade, meticulously crafted from a highly durable trans-white polycarbonate material. This ensures both the durability and the stunning visual effect of the blades, allowing you to engage in epic duels with confidence and style.

Imperial Workshop is known for its high-quality sabers. They offer a wide range of products with various features. The sabers come with built-in rechargeable lithium-ion batteries and a charging cable that can be plugged into any USB port. The saber hilts are crafted using high-quality aluminum alloy, which is lightweight and comfortable to wield.

The sabers also feature RGB color-changing capabilities, allowing you to customize your saber to suit your style and mood. All Xenopixel V3 sabers now feature Bluetooth compatibility, which allows you to customize and control your saber with the XenoConfigurator App.

The sabers are equipped with the cutting-edge Xenopixel V2 soundboard and a high-quality speaker, offering a multitude of features with gesture controls. They also come with color-changing capabilities and an array of sound fonts, each delivering a distinct and immersive audio experience.

Each saber in their collection is accompanied by a 36-inch neopixel blade, meticulously crafted from a highly durable trans-white polycarbonate material. This ensures both the durability and the stunning visual effect of their blades.

They also offer a number of high-quality saber products and ship orders within 1-3 business days. Their new collection features a wide range of Neopixel lightsabers made of high-quality materials such as arc hilt, atlas hilt, dissident & rebel saber combo, divergent, nova hilt, paladin, paragon, retribution hilt, revenant hilt, scavenger hilt, vega hilt, and zeta hilt.

Imperial Workshop is known for its Neopixel lightsabers. They use a Proffie board in their products, which has received positive reviews from users. Some of their popular products include the Vega 2.0 saber, Scavenger 2.0, and the Arc Hilt 2.0. Users have praised the quality and performance of these products. They also offer a Revenant Hilt 2.0, which is another product of interest among customers.

In terms of services, Imperial Workshop provides customer support from Monday to Friday, between 10 AM and 5 PM EST. They accept various payment methods, including credit cards, debit cards, and PayPal. They also provide detailed guidelines on charging precautions for their sabers to ensure longevity and optimal performance. However, their shipping service is currently limited to customers within the United States.

Imperial Workshop accepts various payment methods to make your shopping experience convenient and secure. These include credit cards, debit cards, and PayPal. Please ensure that you have one of these payment methods available when you shop at Imperial Workshop.

The Imperial Workshop has a specific return policy. If you are not thoroughly satisfied with your purchase for any reason, you may return it to them in new/unused condition for a refund. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original labels and tags attached. To return an item, please contact customer service to obtain a Return Merchandise Authorization (RMA) number. You will be responsible for all return shipping charges. After receiving the return and inspecting the condition of your item, they may process the refund. Please allow for up to at least seven (7) days from the receipt of your item to process your return. Refunds vary between 3-5 business days to appear on your credit card statement, depending on your credit card company. If a repair kit is sent to you or they have previously repaired your product, you will be unable to receive a refund even if your product is in new/unused condition. Their warranty on all products is 14 days from when you first receive the product. Once that warranty service (repair) has been used your product will no longer be covered under warranty. If an order is canceled or returned, even before it is shipped, there will be a 5% restocking fee. This will be 5% of the total amount paid on the order. This will not be waived even if the order is cancelled right after being placed. Please make sure the order is correct before checking out.

Imperial Workshop has both a Shipping Policy and a Return Policy.

For their Shipping Policy, they aim to ship orders out quickly and guarantee this by only selling products that are readily available to be shipped out. They typically ship their products within 3-4 business days after receiving your order. Currently, they are only shipping to customers within the United States and do not ship internationally.

As for their Return Policy, if you are not thoroughly satisfied with your purchase for any reason, you may return it to them in new/unused condition for a refund. All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original labels and tags attached. To return an item, you need to contact customer service to obtain a Return Merchandise Authorization (RMA) number. You will be responsible for all return shipping charges and they suggest using a trackable method to mail the return. After receiving the return and inspecting the condition of your item, they may process the refund. Please allow for up to at least seven (7) days from the receipt of your item to process your return. Refunds vary between 3-5 business days to appear on your credit card statement, depending on your credit card company. If a repair kit is sent to you or they have previously repaired your product, you will be unable to receive a refund even if your product is in new/unused condition.